Contact

Who we are

Zombie Love Story Video is an unofficial fan tool that turns a photo into a short AI generated freestyle video in the style of a viral clip. It is operated by the operator of Zombie Love Story Video.

We are not affiliated with Zombie Love Story, Kevin Wai or any related person, label or platform.

Email

One monitored inbox handles everything: support@zombielovestoryvideo.com

Use it for:

• Support: a render failed, a video will not play, you cannot sign in.
• Billing and refunds: include the order or transaction ID. See the Refund Policy.
• Privacy: access, export or deletion of your photos, videos or account. See the Privacy Policy.
• Reports and appeals: content that breaks our Acceptable Use Policy, a video that shows you without your agreement, or an appeal of a decision. Put "Report" or "Appeal" in the subject.
• Rights holders: takedown requests for any material on the site.

How fast we answer

• Serious reports (child safety, non-consensual or sexual deepfakes, threats): we aim to respond within 24 hours.
• Support, billing and refund questions: a first reply within 2 business days.
• Decisions on other reports and on appeals follow the Acceptable Use Policy. Privacy requests follow the Privacy Policy.

Before you write

Tell us the email on your account and, if it is about a payment or a video, the order or video ID. Please do not send passwords or card numbers.